1. Introduction & Overview
GODSMOVE ("we", "our", or "us") is committed to respecting your privacy and safeguarding your personal information. This Privacy Policy governs your use of our digital platforms, including godsmove.in, mobile applications, and concierge interactions across India.
By accessing our platform, placing orders, or engaging with our concierge services, you agree to the collection, processing, and storage practices detailed herein.
2. Information We Collect
We collect personal information necessary to deliver bespoke luxury apparel and concierge assistance:
- Identity & Contact Details: Full name, telephone number, email address, shipping and billing address.
- Authentication Data: Encrypted Google OAuth identifiers, password hashes, and session tokens.
- Transaction & Wallet History: Order allocations, payment confirmation references, Razorpay transaction tokens, and GODSMOVE Wallet balance credits.
- Device & Behavioral Technical Data: IP address, browser specification, device type, page view analytics via Google Analytics 4, and referrer logs.
3. How We Use Your Data
Your data is processed strictly for legitimate operational and luxury service objectives:
- Fulfilling drop allocations, processing prepaid orders, and dispatching Pan-India shipments.
- Crediting instant refunds to your GODSMOVE Wallet upon return verification.
- Providing 24×7 Concierge support via WhatsApp, phone, and email.
- Detecting fraudulent activity, verifying VVIP tier access, and securing payment transactions.
- Transmitting exclusive archival drop notifications and editorial communications (where opted in).
6. Encryption & Storage Security
Enterprise Encryption Assurance
All communications between your device and GODSMOVE are encrypted using 256-bit Transport Layer Security (TLS 1.3). Payment data is handled directly by PCI-DSS Level 1 certified gateways.
7. Your Data Rights
Under Indian data protection laws, you possess fundamental rights regarding your personal records:
- Access & Inspection: Request a digital copy of your personal data stored in our system.
- Rectification: Modify incorrect contact information directly within your Profile dashboard.
- Erasure: Request the deletion of non-transactional account records.
8. Privacy Contact & Data Officer
For privacy inquiries, data deletion requests, or compliance concerns, contact our Data Privacy Desk:
Email: privacy@godsmove.in / support@godsmove.in
Phone: +91 8827175801
Address: GODSMOVE Atelier Concierge, India